Shipping and Delivery Policy

Shipping Policy for Dumbfounded

Thank you for choosing Dumbfounded. We are committed to delivering a seamless shopping experience, including swift and reliable shipping services. Please review our Shipping Policy to understand how we process and deliver your orders.

1. Processing Time:

  • All orders placed before 4 p.m are dispatched on the same day.
  • Please note that orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Time:

  • Our standard shipping timeframe is:
    between 2 - 5 business days for metro cities,
    between 5 - 10 business days for rest of India
  • Delays may occur due to unforeseen circumstances, such as extreme weather conditions, customs issues, or other factors beyond our control.

3. Shipping Partners:

  • Dumbfounded collaborates with reputable shipping partners to ensure timely and secure delivery.
  • Once your order is dispatched, you will receive a confirmation email containing tracking information, allowing you to monitor the progress of your shipment.

4. Act of God or Unforeseen Delays:

  • In the event of delays caused by an act of God, natural disasters, or any unforeseen circumstances, Dumbfounded cannot be held responsible. We will make every effort to keep you informed and minimize any inconvenience caused.

5. Shipping Charges:

  • Shipping for all Dumbfounded products is free. Charges are only incurred when a product is returned and has to be reshipped.

6. International Shipping:

  • Dumbfounded currently offers domestic shipping only. We do not ship internationally at this time.

7. Order Tracking:

  • To track your order, use the provided tracking number in the shipping confirmation email or log in to your Dumbfounded account.

8. Order Modifications:

  • Once an order is placed, modifications to shipping details cannot be made. Please ensure all information is accurate before confirming your purchase.

9. Contact Us:

  • If you have any questions or concerns about your order's shipping status, feel free to reach out to our customer service team at care@dumbfounded.in. We are here to assist you.

10. Updates to the Shipping Policy:

  • Dumbfounded reserves the right to update this Shipping Policy as needed. Any changes will be communicated through our website.

Thank you for choosing Dumbfounded. We appreciate your trust in our services, and we are dedicated to providing you with a delightful shopping experience.